How can we help you?
Data & Privacy
Get the full Spotify experience!Upgrade to premium
Have questions, answers, ideas about Spotify? Ask or join our Community!Go to the Community
Check out our Twitter or Facebook help:
Web player help
Play Spotify from the comfort of your browser on our web player.
Supported web browsers
Pick your device to check for browsers compatible with the web player.
- Make sure your browser is up-to-date. Check and update it in your browser’s Help section.
- Try opening the web player in a private/incognito window.
- Some shared or public networks (e.g. schools/work/office) restrict access to certain services. You can contact those responsible for managing the network for more information.
If it's still not working, try listening on the desktop app instead.
“Playback of protected content is not enabled” error message
If you see this message (or similar), you need to enable the Widevine plugin or download a media pack.
Note: Enabling the plugin requires no download and doesn't compromise your online security.
Pick your browser for how to enable the web player.
Last updated: 24 April, 2022
Was this article helpful?