Gift Cards

You can buy Spotify gift cards for family and friends (or even enemies) in stores or online. 

Note: Spotify gift cards can only be redeemed on Spotify accounts registered in the same country where they were purchased. They’re also not redeemable for Premium for Family, or in conjunction with other discounts and promotions, such as the student discount or trial offers.

In-store gift cards

Our gift cards can be found at a number of retail outlets.

Terms and Conditions apply.

Online gift cards 

To buy online: 

  1. Go to our online gift card page and log in.
  2. Select the value of the gift card.
  3. Customize your gift with a choice of color themes.
  4. Enter your order details and click CONTINUE.
  5. Enter your payment details and click BUY PREMIUM GIFT CARD.

Done! Your gift will be delivered to the recipient by email on the delivery date. 

Any questions?

How do I activate my gift card?

  1. Log in to spotify.com/redeem.
  2. Enter the PIN on the back of the card, or the code from your receipt.
  3. Click Redeem

How long do I have to activate my gift card?

You have 12 months to use it from date of purchase.

Can I redeem a gift card if I already have a Spotify subscription? 

Yes. The gift card will be applied to your subscription payments starting on your next payment date. Your payments will continue normally after the full gift card amount is spent.

Why doesn’t my gift card work?

First, check the code hasn’t already been redeemed in your account. You can check this on your account page.

Tip: You can also check to see if you have any other accounts you might have applied it to.  

It’s also worth checking you're entering the code correctly. For example: try 0 instead of O, and I instead of l (lower case L).

Otherwise, there are several possible reasons you may find you're unable to redeem a Spotify Gift Card code to your account:

  1. Codes are not redeemable for Premium for Family, or in conjunction with other discounts and promotions.
  2. The country registered to your account must be the same as where the gift card was purchased.
  3. If you bought your gift card from a store, it might not have been activated when purchased. Please return to the store and ask them to activate it.

What if the code has been damaged?

If your code has been damaged and you can no longer read it, please contact our payments team.

How can I purchase a B2B gift card order?

Spotify works in partnership with Cadooz for B2B bulk requests received from Europe. You can place your order through our online ordering system, where you need to agree on applicable Terms and Conditions.

If you need assistance setting up your account and for any other question, our customer service representatives can be reached at spotify@cadooz.com. For further information you can visit the Cadooz website.

I forgot to print or send my gift card. What do I do?

When you buy a gift card online, we send a receipt to the email entered during the purchase. On it you’ll see the gift card code as a link. Just send this link to the recipient, and they can use it to redeem the purchase.