This means your Spotify account was created through Facebook. It’s not possible to change the email address on accounts created this way, but you do have the option to create a new account without Facebook. 

For more information, check out I want to use Spotify without Facebook. 

If it’s possible you’ve already used your email address on another account, try using our password reset form to get access to that account.

If you believe someone else is using your email address, follow these steps to get in touch with us:

1. Go to this contact form and select Subscription, then Other, then I STILL NEED HELP.
2. Select Premium as your subscription.
3. Choose Unknown as your username.
4. Enter the email address you'd like us to contact you on.
5. Describe your issue and submit.

If you don’t have access to an email address on your account, you’re unable to update it unless you’re already logged in to your account page.

You do have some options though:

• The email provider could help you regain access to the email address.
• You could start fresh with a new account.
  Note: You won’t be able to cancel any existing Premium subscriptions.
• Or, get in touch with us with these steps:
  
  1. Go to this contact form and select Subscription, then Other, then I STILL NEED HELP.
  2. Select Premium as your subscription.
  3. Choose Unknown as your username.
  4. Enter the email address you'd like us to contact you on.
  5. Describe your issue and submit.