How can we help you?
Account & Payment
Can I get a refund?
Pick an option below for help with refunds.
As a heads up, we can't refund:
- Gift cards bought from a store. It’s best to return them to the store if possible.
- Premium payments made through a partner, such as your mobile provider or iTunes. You can contact them for refund requests (see their details on your account page, under Your plan).
If you see unauthorized or multiple charges, get help here.
Last updated: 26 November, 2020
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