How can we help you?
As a heads up, we can't refund:
- Gift cards bought from a store. It’s best to return them to the store.
- Premium payments made through a partner, such as iTunes. You can contact them for refund requests (see their details on your account page, under Your plan).
If you don’t want Premium anymore, you can cancel any time and keep what you paid for. You’ll remain Premium until your next payment is due.
After that, your account switches to free.
For more information, check out our terms and conditions.
Last updated: 12 August, 2021
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