Payment Help

<p>Pick an option below for help with refunds.</p>

<p>As a heads up, we can't refund:</p>

<ul>
<li>Gift cards bought from a store. It’s best to return them to the store if possible. </li>
<li>Premium payments made through a partner, such as your mobile provider or iTunes. You can contact them for refund requests (see their details on <a href="http://www.spotify.com/account" target="_blank" rel="noreferrer noopener">your account page</a>, under <strong>Your plan</strong>).</li>
</ul>
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<button class="accordion__item__title">I have unexpected charges<svg class="svg-arrow"><path d="M3.502,5.519 L7.039,9.204 L5.276,10.999 L0.692,6.223 L0.001,5.520 L5.298,0.001 L7.069,1.804 L3.502,5.519 Z"></path></svg></button><div class="accordion__item__content">
<p>If you see unauthorized or multiple charges, <a href="https://support.spotify.com/article/unexpected-charges/" rel="noreferrer noopener">get help here</a>.</p>
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<button class="accordion__item__title">I don't want Premium anymore<svg class="svg-arrow"><path d="M3.502,5.519 L7.039,9.204 L5.276,10.999 L0.692,6.223 L0.001,5.520 L5.298,0.001 L7.069,1.804 L3.502,5.519 Z"></path></svg></button><div class="accordion__item__content">
<p>If you don’t want Premium anymore, you can <a href="https://support.spotify.com/article/how-to-cancel-your-subscription/" rel="noreferrer noopener">cancel</a> any time and keep what you paid for. Your Premium stays until your next monthly payment would be due. After that, your account switches to Spotify Free and your payment info is removed.</p>

<p>For more information, check out our <a href="https://www.spotify.com/legal/end-user-agreement/#s4" target="_blank" rel="noreferrer noopener">policy</a>.  </p>
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