How can we help you?
Account & Payment
Start or join Duo plan
Premium Duo is a discount plan for 2 people who live together.
Each person on the plan gets their own Premium account, so no one shares a password and everyone keeps their own saved music and playlists.
It comes with Duo Mix - a playlist based on the tastes of both people on the plan.
Plus, you can share playlists with each other to build your libraries.
Start a Premium Duo plan
The person who wants to manage the plan signs up. They can use their existing account or create a new one.
Note: You can’t change the plan manager once they’ve signed up.
Starting a plan means only you can:
- Handle payments
- Set the address
- Invite and remove members
Note: If you already have Premium with a partner company (e.g. your phone or internet provider), you first need to cancel with them and wait for your current Premium to end.
Join a Premium Duo plan
Note: If you already have Premium with a partner (e.g your phone or internet provider), you first need to cancel with them and wait for your current Premium to end.
To join someone else’s plan, you must:
- Live with the plan manager (the person who signed up)
- Be invited by the plan manager
- Log into (or sign up for) your own account
- Enter the correct address
Note: You can only switch Duo plans once a year.
Last updated: 19 February, 2021
Was this article helpful?