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Reinstall Spotify

Reinstalling gives the app a new lease of life, fixing many common issues you may be experiencing.

Note: Any offline playlists will need to be redownloaded after reinstalling.

MAC

  1. Click Spotify in the menu bar then Quit Spotify.
  2. Open Finder then click Go > Library in the menu bar. (You may need to hold the Alt key if Library isn’t visible).
  3. Open Caches and delete the com.spotify.Client folder.
  4. Click the back arrow.
  5. Open Application Support and delete the Spotify folder.
  6. Download and install Spotify.

WINDOWS

  1. Close Spotify
  2. Go to the Control Panel.
  3. Click Programs and Features.
  4. Select Spotify in the list and click uninstall.
  5. Follow the instructions on the screen.
  6. Download and install Spotify.

WINDOWS 10

  1. Open Spotify and click File in the menu bar. Select Exit.
  2. Click the Start button. Select Settings.
  3. Open System.
  4. Click Apps & features, then select Spotify.
  5. Click Uninstall. Click Uninstall again in the pop-up to confirm.
  6. Download and install Spotify from the Windows Apps store.
  1. On the home screen, tap and hold the Spotify icon until it shakes.
  2. Tap the symbol on the icon.
  3. Open the App Store then search for and install the Spotify Music app.
  1. On the home screen, tap and hold the Spotify icon until it shakes.
  2. Tap the symbol on the icon.
  3. Open the App Store then search for and install the Spotify Music app.
  1. From the Android home screen, tap Settings > Apps.
  2. Find Spotify in your list of apps, tap it. For older Android devices, navigate to Settings > Applications > Manage applications.
  3. Tap Clear Data. If you're using Android 6.0+, tap Storage > Clear Data
  4. Tap Uninstall.
    For a clean reinstall, go to Storage > Android > Data and delete a folder called com.spotify.music
  5. Open Google Play then search for and install the Spotify Music app.