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Change or reset your password

An elephant never forgets. For everyone else there's password reset.

Change your password

  1. Log in to your account page.
  2. Click Change password in the menu on the left.  
  3. Type your current password.
  4. Type your new password.
  5. Retype your new password in Repeat new password.  

Reset your password

  1. Go to the password reset page.
  2. Enter your email address or Spotify username and click SEND.
  3. Check your email inbox for an email with the subject “Reset your password”.
  4. Click the link in the email.
  5. Type your new password.
  6. Retype your new password in Repeat new password and click SET PASSWORD

Not receiving the password reset email?

  • Check your junk/spam folders.
  • Check any other filtered folders (e.g. if you use Gmail, it might be in the Social or Promotions tabs).
  • Check you entered the correct username/email address for your Spotify account.

Reset link not working?

For security, password reset links become invalid after a certain timeframe or once used.

If you receive the message “password reset link is not valid, or already used”, try opening the link in a private window:

  1. Submit for a new reset link.
  2. Go to your password reset email.
  3. Right-click the Reset password link and select Copy link address. Note: If you accidentally click the link before you do this, you’ll have to send for a new one. 
  4. Go to your web browser and open a private/incognito window.
  5. Paste the link into the address bar. Press Enter and continue.

Tip: For security, password reset links become invalid once used. If you don't succeed in resetting your password, resubmit the password reset page to get a new link.