Faulty or inaccurate metadata
Faulty audio or inaccurate metadata
If a song, podcast, or audiobook on Spotify isn't playing correctly, you can report it to us.
Before submitting a report, please follow the steps below to make sure it’s not a technical issue:
- Make sure your app is up-to-date.
- Play the track on a different device or with our web player.
- Play the track on a different WiFi or data connection.
- If it’s not a technical issue, contact us.
If you’re an artist and your song, album, or artist profile displays incorrect information, then your label or distributor can help fix this problem.
If you’re a podcaster and your podcast is displaying incorrect information, your licensor can help you change this information. If you’re hosted with Spotify, you can do it yourself.
If you’re not the rightsholder, you can still report inaccurate information seen on music, podcasts, or audiobooks by contacting us.
If you find content on Spotify that you think might violate our Platform Rules or be illegal, you can report it here.
- Reinstalling your Spotify app
- Updating your Spotify app
- Spotify not playing
- Why has the app changed?
- Spotify is offline
- Can’t hear any sound on Spotify
- Missing music or podcasts
- Spotify web player help
- Online Dispute Resolution
- Ongoing issues
- Contact us
- Faulty or inaccurate metadata
- Checking your Spotify app version