Some tracks not visible?
There are a few reasons why some tracks might not be available on Spotify.
Contact your label or distributor for help as they’ll have more info.
Info for distributors
Tip: Don’t recognise a term? Check the Service Level Guidelines we sent when you first delivered music to us.
- Make sure the track-level rights were included in the XML. If they weren’t, send an update with the track-level rights included.
- Check the release in Spotify for Music Providers.
- See a red banner? Scroll down to Past deliveries and expand the row to check for encoding errors. Make sure the audio is up to spec, then redeliver with full assets. See our Artwork and Audio Specifications for more details.
- Don’t have access to Spotify for Music Providers? Reach out to our Content Operations Ingestion team.
Once the info looks right in Spotify for Music Providers, your tracks should show within 2 business days. If they don’t, reach out to our Content Operations Ingestion team.
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