How can we help you?
Data & Privacy
Get the full Spotify experience!Upgrade to premium
Have questions, answers, ideas about Spotify? Ask or join our Community!Go to the Community
Check out our Twitter or Facebook help:
Charged but don't use Spotify Premium
You may have accidentally signed up to Premium. Try logging in with any details you tend to use online.
Note: There are a few ways to sign up, e.g. with email, phone number, Facebook, Apple, or Google. Try logging in with these to find your account.
Also, check your family or friends haven’t used your payment info. If they have, they should cancel or change their payment method and reimburse you.
If you need more help, contact us.
Last updated: 24 April, 2022
Was this article helpful?