How can we help you?
Account & Payment
Google Nest Mini offer
This offer has now closed.
This offer was available only while supplies lasted, and we quickly ran out due to high demand.
Did you register but not get an email?
If you registered while the offer was available but didn’t get an email yet, we’re very sorry.
We expect to have a limited number of additional devices from Google ready between October and December. If one becomes available for you, we’ll send you an email with a link to order during that time.
Unfortunately, we can't speed up this process, but we are working with Google to deliver more devices as soon as possible.
When does it arrive?
Once you’ve placed your order, you can check the status of your device here.
We can’t guarantee availability for your favorite color. If it’s not available when you go to select it, it’s best to go with a different color.
Swaps and returns
Unfortunately, Google Store can’t process exchanges for products redeemed through promotions.
If your Google Nest Mini arrives damaged or broken, visit Google's Warranty Center.
Who’s not eligible?
You’re not eligible if you:
- Use a non-recurring payment method (e.g. a gift card)
- Are in a trial offer period
Tip: You can forfeit your remaining trial period if you like. There’s an option to accept this when you reserve your Google Nest Mini.
- Are an invited member of a Family/Duo plan
- Have Premium with a partner company (e.g. your phone provider)
- Have previously redeemed a Google Nest Mini or Google Home Mini through a Spotify promotional campaign
Check out all the eligibility requirements.
Last updated: 01 October, 2020