Managed accounts for young listeners

For: Premium Family plan managers

Premium Family plan managers can create managed accounts for young listeners, so you can:

• Have a separate account and music recommendations for them
• Decide what music they can discover and enjoy with parental controls
• Let them enjoy ad-free music listening and download their favorites to listen offline

Learn more in our Parental Guide.

Create a managed account

To create a managed account, the plan manager first needs to:

• log into the app with their own Spotify account, or
• log into their account page

When you create a managed account, you’ll set a PIN. This prevents young listeners on your plan from accessing features and controls for plan managers.

On Mobile

1. Tap your profile picture at the top.
2. Tap Settings and privacy .
3. Tap Account (Android) or scroll down to Account (iOS), then tap Premium Family.
4. Under Plan members, select the option to add members to your plan.
5. Select Add a listener aged under 13 (or ‘under 14’ if you’re on Quebec).
6. Tap Add account.

On your account page

1. Select Manage members.
2. Under Plan members, select Add a listener aged under 13 (or ‘under 14’ if you’re on Quebec).
3. Select Add account.

Then, follow the steps to:

• Confirm you’re the young listener’s parent or legal guardian
• Set a PIN to prevent access to plan manager's features
• Enter a name and date of birth for the young listener
• Set the parental controls for the managed account
• Log into the managed account

Tip: You can change these settings anytime by going to your Plan Overview page and selecting the young listener’s account. For steps, check out ‘Control managed account settings’ below.

Switch to a managed account

You can switch a Family plan member’s account into a managed account.

1. Tap your profile picture at the top.
2. Tap Settings and privacy .
3. Tap Account (Android) or scroll down to Account (iOS), then tap Premium Family.
4. Under Plan members, select the account you want to switch to a managed account.
5. Next to Switch to managed account, tap Get started.
6. Follow the on-screen instructions.

Notes:

• If you switch a plan member’s account to a managed account, they will lose access to some Spotify content and features. The plan member’s listening history and some of their personal information will be deleted.
• You have 7 days to undo this change. After that, the account can’t be switched back and the process to delete the data will be initiated.

Switch back from a managed account

When you switch a plan member into a managed account, we send you an email confirmation.

If you want to undo this change, you have to click the Switch back button in our email.

Note: You have 7 days to switch back from a managed account. Once the account is switched back, it will be on the free service, so you will need to reinvite the member to your plan. Remember to remove the managed account from your plan as well.

Log in to the managed account

How you log in depends on whether you share a device with the young listener.

• If you’re logging in on another device

  1. Open the Spotify app on the young listener's device.
  2. Log in using the plan manager’s details.
  3. On the Who’s listening? page, select the managed account.

  Or use a QR code to log in:

  1. Go to your Plan overview page and select the young listener’s account.
  2. Tap Name to get the QR code.
  3. On the young listener’s device, open the camera or QR code scanner.
  4. Scan the QR code.
  5. Tap the link to log them in.

  Having trouble logging in?

  • Check both the plan manager’s and young listener’s devices to ensure they have the latest Spotify app installed.
  • If the QR code isn’t working, refresh it on the plan manager’s device and try scanning again.

• If you’re logging in on the same device

  1. Log in to the Spotify app using the plan manager’s details.
  2. Tap on the profile picture.
  3. Tap Settings and privacy .
  4. Tap Account (Android), or scroll down to Account (iOS).
  5. Select Premium Family.
  6. Under Plan members, tap the managed account.
  7. Tap Login options at the top.
  8. Select Log in on this device.
  9. Tap the button to log in to the managed account.

  To switch between accounts:

  1. Tap on the profile picture.
  2. Select the account you want to switch to.

Control managed account settings

For: Premium Family plan managers

In the app settings, you can:

• Change your PIN
• Edit each managed account’s name and date of birth
• Create and delete managed accounts
• Manage playback of content labeled as explicit, Canvas and videos, and specific artists or songs

• Change your PIN

  1. Tap your profile picture at the top.
  2. Tap Settings and privacy .
  3. Tap Account (Android) or scroll down to Account (iOS), then tap Premium Family.
  4. Under Plan members, scroll down to Change your PIN.
  5. Enter the new PIN, and tap Save at the top of the screen.

• Edit name and date of birth

  On Mobile

  1. Tap your profile picture at the top.
  2. Tap Settings and privacy .
  3. Tap Account (Android) or scroll down to Account (iOS), then tap Premium Family.
  4. Under Plan members, select the member’s account you want to edit.
  5. Tap their name or date of birth, and make any changes.
  6. Tap Save at the top of the screen.

  On your account page

  1. Select Manage members.
  2. Under Plan members, select the young listener’s profile.
  3. Select their name or date of birth, and make any changes.
  4. Select Save profile.

• Delete a managed account

  Note: The managed account and its data will be permanently deleted and removed from your Premium Family plan.

  On Mobile

  1. Tap your profile picture at the top.
  2. Tap Settings and privacy .
  3. Tap Account (Android) or scroll down to Account (iOS), then tap Premium Family.
  4. Under Plan members, select the member’s account you want to delete.
  5. Scroll down to Delete account, and tap Delete.
  6. Tap Delete again to confirm.

  On your account page

  1. Select Manage members.
  2. Under Plan members, select the young listener’s profile.
  3. Select Delete account.

• Manage the playback of content

  You can choose the type of content a managed account can play from the plan members page.

  • Content tagged as explicit
  • Canvas and videos
  • Specific artists or songs

  How to manage playback

  For each managed account, you can decide to enable or not these content filters:

  1. Tap your profile picture at the top.
  2. Tap Settings and privacy .
  3. Tap Account (Android) or scroll down to Account (iOS), then tap Premium Family.
  4. Under Plan members, select the managed account.
  5. Switch the toggle on or off next to Allow explicit content and/or Show videos and Canvas.
  6. Tap Manage artists or songs to choose specific artists or songs that this young listener won’t be able to play.
     Note: This lets you both view and update content the young listener can't play, and search for new artists or songs to manage, all in one place.

  Additionally, you can manage playback of specific artists or songs directly from their page, either on your device or the young listener's:

  Your device

  1. On your account, tap next to the artist or song.
  2. Select Manage playback for young listeners.
  3. You can now choose to disable playback for a selected account.
  4. Switch the toggle on next to the account’s name.
  5. Tap Done to save changes.

  Young listener's device

  1. On the managed account, tap next to the artist or song.
  2. Select Disable playback.
  3. Enter your PIN.
  4. Tap Yes, Disable to save changes.

  Notes:

  • Disabling playback of a song labeled as explicit will disable both the explicit and clean versions. To disable playback of only songs labeled as explicit, see the details above on content filters.
  • Some songs have multiple versions, such as remixes. Make sure you disable each individually.
  • From your device, you can re-enable playback of an artist or song by repeating the steps above but switch the toggle off instead. It’s not possible to re-enable playback from the young listener’s device.
  • Any song, artist, or explicit content that young listeners were allowed to consume before you disabled playback may be reflected in their listening history.

Shared playlists

Playlists created by you or others on Spotify can be shared with young listeners via a share link.

Tip: If the explicit content filter is enabled, the young listener can’t play any content labeled as explicit in these playlists.

Young listeners can also create their own playlists. They can share these playlists with you or others via a share link.

• Young listeners can personalize playlist titles, but can’t upload pictures as playlist cover images.
• You and others on Spotify can’t search for playlists made by young listeners.
• If a young listener shares a playlist, or joins a playlist shared with them, their name and avatar (if they picked one) is displayed but the young listener’s profile will not be shared.

Notes:

• Young listeners can only share and receive playlists made by others via a direct link to the playlist through apps with sharing functionality installed on their device.
• Playlists made by others may contain personalized cover images, titles and descriptions.
• By default, managed accounts can’t search for playlists created by other users.

Report content

Our long-standing Platform Rules outline what is and isn’t allowed on Spotify. We always prioritize the review of content that impacts young listeners, presents a greater risk of offline harm, or may be illegal.

Young listeners can report content with the plan manager’s help:

1. On the Spotify app, tap the options menu next to a song, playlist title or artist name.
2. Select Report. An in-app message will ask young listeners to hand the device to the plan manager.
3. Enter your PIN, and you’ll be directed to our ‘report content’ page.
4. Complete the form using the plan manager’s details, and Submit.

Profile settings

A young listener’s profile shows:

• Their name
• The number of artists they follow
• Playlists they’ve saved or created

To personalize their profile, a young listener can also select an avatar from a set list.

This profile can be seen by anyone on your shared device, but can’t be found by any others on Spotify.

Managed accounts can’t access any social features, including Jam, Collaborative playlists and Blend.

Note: If a young listener shares a link to a personal playlist, their name and avatar (if they picked one) will also be displayed.

Data privacy

Spotify will collect the young listener’s data to deliver the best user experience, such as to offer personalized music recommendations.

As the plan manager, you have the ability to exercise privacy rights on behalf of the young listener, including the ability to request a copy of the young listener’s personal data or delete their account data.

Once young listeners meet the minimum age requirements for a self-managed account, they can exercise their privacy rights within the app without parental support, including:

• Downloading their account data
• Deleting their data and closing their account

To learn more about these rights and how Spotify collects, uses, shares and protects personal data, please read Spotify’s Privacy Policy.