Canvas not showing in the Spotify app
Use the steps below to check your device, settings, and song rights.
Check your device
- Canvas plays only in the Spotify mobile app
- iOS 12 or later
- Android 6.0 or later
Check your app settings
Open the Spotify mobile app, tap your avatar, and select Settings and privacy:
- In Data-saving and offline, set Data Saver to Off.
- In Content and display, turn Canvas on.
Check song ownership (labels only)
If you have split rights to a track, you can add Canvas only to versions you own.
Make sure you’re viewing your version.
Check listener availability
Canvas is available to listeners in these locations:
Continent | Country or region |
|---|---|
Africa | Algeria, Egypt, Kenya, Libya, Nigeria, South Africa, Tunisia |
Asia | Bahrain, Hong Kong, Indonesia, Iraq, Israel, Japan, Jordan, Kuwait, Lebanon, Malaysia, Oman, Palestine, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam |
Europe | Albania, Andorra, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom |
North America | Canada, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, United States |
Oceania | Australia, New Zealand |
South America | Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay |
- Getting access to Spotify for Artists
- Can't log in to Spotify for Artists
- Inviting team members to Spotify for Artists
- Setting up 2-step verification for Spotify for Artists
- Changing your 2-step verification setup for Spotify for Artists
- Problems logging in to Spotify for Artists with 2-step verification
- Joining another artist or label team in Spotify for Artists
- Access levels in Spotify for Artists
- Removing team members
- Label teams in Spotify for Artists
- Setting your billing country in Spotify for Artists
- Find Marquee and Showcase receipts
- Verifying personal accounts
- Changing your business email
- Changing language
- Viewing your artist roster and releases
- Label team missing artists or releases
- Notification settings
- Editing a team member’s role in Spotify for Artists
- Setting your billing contact under a group email
- Getting started with Marquee and Showcase
- Creating a Marquee or Showcase campaign
- Target markets for Marquee and Showcase campaigns
- Audience targeting for Marquee and Showcase campaigns
- Forecasting and budget for Marquee and Showcase
- Customizing your Marquee or Showcase campaign
- Marquee and Showcase billing and payments
- Setting your billing country in Spotify for Artists
- Find Marquee and Showcase receipts
- Track Marquee and Showcase results
- Editing or canceling a Marquee or Showcase campaign