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Subscribing to a paid show

Learn how to access exclusive content only available to listeners who subscribe.

Note: If you're a creator, check out how to set up Subscriptions.

Subscriber-only episodes have a lock icon next to the play button in the Spotify app.

To subscribe to a show:

  1. Hit the play button on a locked episode or banner to get more information about the subscription.
  2. On the creator’s checkout page, enter your name, email, credit card information, and your billing information. You can also choose to share your name and email with the creator.
  3. Click Subscribe to confirm your subscription.

Once you’ve confirmed your subscription, we’ll automatically send you back to Spotify, where subscriber-only content will be unlocked.

You can also activate your subscription from your confirmation email:

  • Click Open on Spotify to access the show's locked episodes.
  • Copy and paste your private RSS link into your preferred listening app (not all shows offer private RSS links). Your private RSS link is unique to your subscription, so don’t share it with anyone.

Note: Your private RSS link only works in listening apps that Spotify for Creators directly distributes to, and video episodes will be audio-only. If the app you normally use isn't supported, we recommend accessing the show on Spotify.

Unable to subscribe to a show?

Listeners based in the following countries can subscribe to show:

Continent

Country or region

Asia

Hong Kong, Singapore

Europe

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

North America

Canada, United States

Oceania

Australia, New Zealand

Payment issues

If your payment fails, try using another payment method.

If you’d like to change the credit card on file, you’ll need to cancel your subscription, then sign up again using the new card.

Canceling your subscription

To cancel your subscription:

  1. Find the confirmation email for your latest subscription payment and click the Cancel link.
  2. You’ll be taken to a page where you can manage your subscription.
  3. Click Cancel subscription.

Refunds

Unfortunately, we’re unable to process refunds for supporters as the recurring payment is made directly to the creator themselves. For more information on our refund policy, please refer to our Terms of Service.

If you’ve been a victim of credit card fraud, get in touch with your bank to dispute the charge.

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