Warning:

We have identified the issue and restarting your app should now allow you to use Premium without ads. If it doesn't work immediately, please try restarting 2 - 3 more times.

The wait time to speak to an advisor is longer than usual. In the meantime, visit our Community’s Ongoing Issues page for the status of this issue.

Thu, 06 Mar 2025 14:03:53 GMT

Payments for Duo plan

We only charge the plan manager (the person who signed up for the plan), never other members.

We charge the plan manager the full amount, regardless of if or how many members join.

Note: If you already have Premium with a partner company (ex. your phone or internet provider), you first need to cancel with them and wait for your current Premium to end.

Payment methods

To see what payment methods are available where you are:

  1. Go to spotify.com/premium.
  2. Choose a Premium plan.

All the payment options for your account’s location will be on the next page.

Note: You won’t be charged until you submit your payment info.

Already have Premium?

If you already have Premium, your billing switches automatically - you don’t need to cancel anything.

  • For plan managers: Your new payment date will likely be a few days earlier than usual to cover the price difference.
  • For plan members: All payments are made by the plan’s manager. Any remaining Premium time you have is forfeited.

You can track all this on your account page, under Your plan.

Was this article helpful?

Need more help?

Visit our help community to get answers from expert fans!

Search or ask in Community