How can we help you?
As a heads up, we can't refund:
- Gift cards bought from a store. It’s best to return them to the store.
- Premium payments made through a partner, such as your mobile or internet provider.
If you don’t want Premium anymore, you can cancel any time and keep what you paid for. You’ll remain Premium until your next payment is due.
After that, your account switches to free.
If you were on a trial offer or didn’t use the app, you can contact us to switch to free immediately and get a refund.
For more information, check out our terms and conditions.
Last updated: 20 April, 2021
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