Contact us
Here are some quick solutions:
- Cancel Premium or change your details on your account page.
- Can’t access your account? See problems logging in.
- Find help for payment issues.
- Fix any technical issues.
- Get information and help for Premium for Family.
Tweet Us
Our favorite way to interact with our fans and customers all day, every day. Tweet us @SpotifyCares.
Tip: If you’re unfamiliar with Twitter, all you need to do is create an account with them and tweet your question, including ‘@SpotifyCares’ in your tweet. Check out the Twitter help guide for more information.
The Spotify Community
The Spotify Community
The Spotify Community
The Spotify Community is where thousands of Spotify fans help each other out, whether it’s a specific issue, an idea, or a general wondering.
Post a question, or see if it’s already been answered. Check out this guide to get started.
You can also tweet the Rock Stars @AskRockStars.
Contact Form
You can also submit a query via our contact form.
Note: We currently don't offer telephone support, out of full time dedication to the options above.