Warning:

We're currently fixing some issues with the Spotify app.

The wait time to speak to an advisor is longer than usual. In the meantime, visit our Community’s Ongoing Issues page for the status of this issue.

Thu, 06 Mar 2025 11:53:18 GMT

Think your account’s been hacked?

Our platform and user records are secure, but sometimes breaches on other services means someone else may log into your Spotify account.

Look out for:

  • Your email address changing
  • Playlists added or lost
  • Music playing without your control
  • Your subscription changing
  • Unrecognized Facebook connecting to your account
  • Emails about logins you don’t recognize
  • Your password not working anymore

Rest assured, your financial and security details are never compromised.

Was this article helpful?

Need more help?

Visit our help community to get answers from expert fans!

Search or ask in Community