Update payment details

To update or change your payment details:

  1. Log in to your account page.
  2. Under Your plan, click UPDATE next to your payment method.
  3. Enter a new payment method.

Note: When you add a payment method, some payment providers issue a temporary authorization charge.

The changes take effect from your next billing date.

Payments through a partner

If your plan is with a partner company (e.g. your phone or internet provider), they manage your payments. You'll need to speak to them about anything payment related.

To check who your provider is, or to reach out to them directly:

  1. Go to your Account overview page.
  2. Scroll down to Your plan.
  3. Click the contact link under Payment.

Remove card details

If you subscribed to Premium with a card and now wish to remove the token used to process your card data, you’ll need to cancel your plan.

You can then purchase Premium with a prepaid plan.

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