2-step verification

Added protection for you and your team’s info.

2-step verification adds an extra layer of security to your Spotify for Artists account by requiring a second step after you enter your password.

Turning on 2-step verification

We don’t require users to activate 2-step verification, but we strongly encourage it for increased protection.

1. Log in to your account page.
2. Select 2-step verification then Set up. You may need to log in again.
3. Choose whether to enable 2-step verification via an authenticator app or text message (SMS).
   Tip: You can enable both options by coming back to this page.

Using an authenticator app

1. Download an authenticator app such as Google Authenticator to your phone.
2. Scan the QR code or enter the activation code to link your authenticator app to Spotify.
3. Enter the code from your authenticator app.
4. Save your backup codes in a secure place.

Using SMS text message

1. Enter your phone number and hit Send text message.
2. We’ll send you an SMS with a 6-digit code. Enter the code to complete setup.
3. Save your backup codes in a secure place.

You’ll receive an email confirmation once 2-step verification is activated.

Not seeing 2-step verification as an option?

2-step verification is only available to Spotify for Artists users right now. We hope to roll it out to more users in future.

Logging in using 2-step verification

After you’ve set up 2-step verification, you’ll log in to your Spotify for Artists account by entering your password and the code from either a text message we send you or your authenticator app.

If you’ve enabled both text message and an authenticator app, we’ll send your code as a text message by default. Select Want to log in another way? to switch to your authenticator app or use a backup code instead.

You’ll be asked for a code every time you log in to Spotify for Artists or other Spotify web pages.

Trouble logging in with 2-step verification?

If you can’t access the code sent via text message or generated by your authenticator app, select Want to log in another way? and try using one of your backup codes to log in.

If you see the error message "Too many attempts, please try again later", you'll need to wait 30 minutes before trying again.

If you still can’t log in, contact us.

Changing your 2-step verification setup

You can set up a new device, update your phone number, change your authenticator app, or turn off 2-step verification on your account page.

Select Security then Edit under 2-step verification. Hit Change to set up a new device, phone number, or authenticator app, or Remove to turn off 2-step verification.

You’ll need to log in again before confirming any changes.

You’ll receive an email confirmation after you make any changes to your 2-step verification setup.

Note: We strongly recommend using 2-step verification for increased account protection. Be sure to delete all downloaded backup codes if you’ve turned off 2-step verification.

Backup codes

If you lose your phone or can't access your authenticator app, you can use a backup code to log in.

We show you your backup codes when you turn on 2-step verification, and you can also find them on your account page under password protection.

Important info about backup codes:

• Save your backup codes in a secure place
• If you’re using a shared computer, don’t download your backup codes. Print or copy them instead
• Never share your backup codes
• Each backup code can only be used once

If you think someone else might have access to your backup codes, you can generate new ones.

1. Head to the Security tab of your account page. You may need to log in.
2. Select Show codes under Backup codes.
3. Click Generate new codes.
4. Save your new codes in a secure place.