I can't play Spotify in my car

For steps to play Spotify in your car, check out Spotify in the car.

If you need help, pick an option below:

Note: Some cars require Spotify Premium.

If the Spotify app on your car’s media system isn’t working, try these steps:

  • Make sure your car’s connected to the internet.
  • Use another app on your car's media system to check the internet connection is strong enough.
  • Check your car’s media system for any updates to the Spotify app.
  • Check with your car's stereo manufacturer for any updates to the firmware/operating system.

If that didn’t work:

  • Restart the app.
  • Restart your car (by turning the ignition off then on again).
  • If possible, delete the Spotify app then reinstall it.

If the problem persists, reach out to your car/stereo manufacturer for further help.

If your Bluetooth connection isn't working: 

  • Make sure your device has sufficient power.
  • Check the software for both devices is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the software version.
    Note: To update your car’s media system, you may need to reach out to your car’s manufacturer. 
  • Try turning Bluetooth off on other nearby Bluetooth devices you aren’t currently using. 
    Note: Most Bluetooth audio devices can’t connect to multiple source devices at a time. Be sure to disconnect any current connections to use it with another device.
  • Try closing the Spotify app on your device while establishing the connection.

Once you’ve checked the above, try restarting the connection:

  1. Turn off the Bluetooth on your car’s media system.
  2. With the Bluetooth settings on your mobile/tablet switched on, delete the information of the car.
    Tip: The setting to delete is often called ‘forget’.
  3. Turn Bluetooth off and back on for your mobile/tablet.
  4. Turn the Bluetooth on your car’s media system back on.
  5. Allow approximately 20 seconds for your mobile/tablet to detect your car. Once it appears, select it to pair.
  6. Open Spotify and play something. The sound should now come from your speaker.   

Didn't work?

You may need to set your car as a default device or allow media sharing. Try looking for those options in the Bluetooth settings of the device you’re playing from.

If the problem persists, check out the support site for your devices’ manufacturers.

If your aux or USB cable isn't working, check the manufacturer's guide to ensure you have the correct cable for your device. If you do, try a different one in case it's damaged.

If you’re connecting via USB cable, make sure your car’s media system is updated to the latest firmware version.

You can also try these alternative ways to play Spotify in your car.

Be sure your car’s supported by Android Auto. Then, check out the Android Auto support site.

Be sure your car’s supported by CarPlay. Then, check out the CarPlay support site.

Last updated: 24 June, 2019