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How to change or reset your password

Change your password

If you know your password but want to change it.

For accounts created through Spotify signup:

  1. Log in to your account page.
  2. Click Change password.
  3. Enter your current password in Current password 
  4. Enter your new password in New password and Repeat new password.

For accounts created through Facebook:

Change your password on Facebook.

Reset your password

If you've forgotten your password.

For accounts created through Spotify signup:

  1. Make sure you're logged out of the Spotify website, and go to the password reset page.
  2. Enter your Spotify Email address or username and click SEND.
  3. Check your email for the reset link and follow the instructions. If you don't receive an email, check your spam or junk folder.

For account created with Facebook details:

Reset your password on Facebook.

Is the new password not working?

You may have more than one account

You may be trying to log into an account different than the one you changed the password for. Are you sure you’re using the username that goes with the password you changed? 

If you're using Spotify abroad

If you have a Free account, you can only use Spotify in a different country for 14 days. After this you won’t be able to login until you return home. 
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