Where did my music go?

When you save music on Spotify, it’s stored in Your Library (Your Music on iPad and the web player).

If something you saved suddenly disappears or becomes unavailable, check out the following solutions.  

Make sure you're logged in to the right account

It’s possible to create multiple Spotify accounts, each with their own subscription, playlists, saved music, etc. If you use Spotify on multiple devices, make sure you’re logged in to the right account on each device.

If you’re logged in to the right account, here are a few possible reasons why you might not be able to find music you saved:

  • Make sure you’re looking in the right place. Everything should be saved in Your Library (Your Music for iPad and the web player). Individual songs are saved in Songs (or a specific playlist), albums are saved in Albums, playlists in Playlists, etc.
  • If you can’t find a playlist you saved, the creator of that playlist may have deleted it or closed their account, meaning it’s no longer available on the service.
  • Check you haven’t accidentally hidden it with a filter.
  • Have you hit the 10,000 songs limit? If you have, a warning message will notify you. To save more content, you can free up space by manually removing previously saved content or move saved content to a playlist (your playlists and its contents don't count toward the track limit).
  • You need an active internet connection to save content. Check your internet connection and try saving it again.

This means the content is no longer available. This can happen if licencing agreements with the artist/labels, or ownership of rights, has changed. Hopefully it will reappear soon.

If music you downloaded for offline listening has suddenly been removed from your device, check our Listen offline troubleshooting steps.

Last updated: 19 September, 2018