Problems logging in to Spotify

Having trouble logging into Spotify? Make sure you're using the latest version of the Spotify app for your device available in your app store or our website, then try the following steps.

Note: if you're an Android user, please reinstall the app from Google Play before trying the steps below.

Mac

Windows

iPhone

Android


User-added image

If you created your account through Facebook:

  1. Open Spotify.
  2. Enter your Facebook e-mail and password.
  3. Click Log In.
Forgotten your Facebook password? Reset it here.

If you created your account through Spotify:

  1. Open Spotify.
  2. Enter your Spotify username and password.
  3. Click Log In.
Forgotten your Spotify password or username? Reset it here.
 
Still having problems logging in? Contact Spotify Support.
 


User-added image

If you created your account through Facebook:

  1. Open Spotify.
  2. Enter your Facebook e-mail and password.
  3. Click Log In.
Forgotten your Facebook password? Reset it here.

If you created your account through Spotify:

  1. Open Spotify.
  2. Enter your Spotify username and password.
  3. Click Log In.
Forgotten your Spotify password or username? Reset it here.
 
Still having problems logging in? Contact Spotify Support.
 

If you created your account through Facebook:

  1. Open the Spotify app and tap Login with Facebook
    User-added image
  2. If you are logged into the Facebook app or website, you will be logged into Spotify automatically. If not, just enter your Facebook details and press Login
 

If you created your account through Spotify:

  1. Open Spotify.
  2. Enter your Spotify Username and Password.
    User-added image
  3. Click Login.
 
Forgotten your Spotify password or username? Reset it here.
 
Still having problems logging in? Contact Spotify Support.
 

If you created your account through Facebook:

  1. Open Spotify and tap Log in here.
    User-added image
  2. Tap Log in with Facebook
    User-added image
  3. If you are logged into the Facebook app or website, you will be logged into Spotify automatically. If not, just enter your Facebook details and press Login

If you created your account through Google:

  1. Open Spotify and tap Log in here.
  2. Tap Log in with Google.
  3. Enter your Gmail address and password and tap Login

If you created your account through Spotify:

  1. Open Spotify.
  2. Enter your Spotify Username and Password.
    User-added image
  3. Click Login.
 
Forgotten your Spotify password or username? Reset it here.
 
Still having problems logging in? Contact Spotify Support.