PayPal troubleshooting
If you're having issues paying with PayPal, here are the key things to check:
- Make sure the country registered on your PayPal account matches the country set in your Spotify account.
- Make sure you’ve verified your PayPal account. For more information about this, check out PayPal's help site.
What’s this really small charge on my PayPal account?
After signing up for a Spotify trial or Premium subscription, you may see a small charge ($.01 or similar) on your bank statement.
This is just an authorization charge to confirm the payment method is valid. It’s usually shown as a pending charge on your bank statement, but transactions can also appear as refunds. Some banks may delete them from the account entirely before you’ve even seen it.