Fix a Spotify Canvas upload error

If you see an upload error, check that your Canvas meets the specs below or use the Spotify for Artists mobile app.

Check your file

• 3–8 seconds
• 9:16 vertical ratio
• 720 – 1080 px tall
• MP4 or JPG

If the length or size is even slightly off, the upload can fail. Use your device’s media tool or an online checker to confirm the specs.

Try the mobile app

Download the iOS app | Download the Android app

If you already use the Spotify for Artists app, reinstall it to get the latest version.

Contact us if the error continues.