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Contact Spotify

If you haven’t found the information you need here on the support site, we’ve got your back. Find out how to get the help you need below. 

Tip: Be sure to include as much information as possible when you get in touch so we can help you quickly.

Note: We currently don’t offer telephone support, out of full time dedication to the options below. 

Popular topics and quick solutions

Before getting in contact, check to see if these links can help:

Manage your account & subscription
Subscription information
Problems logging in 
Tech troubleshooting
Payment help 

Tweet Us

Our favorite way to interact with our fans and customers all day, every day. Tweet us @SpotifyCares

Tip: If you’re unfamiliar with Twitter, all you need to do is create an account with them and tweet your question, including ‘@SpotifyCares’ in your tweet. Check out the Twitter help guide for more information.

The Spotify Community

The Spotify Community is where thousands of Spotify fans help each other out, whether it’s a specific issue, an idea, or a general wondering. 

Post a question, or see if it’s already been answered. Check out this guide to get started. 

You can also tweet the Rock Stars @AskRockStars