I can't play Spotify in my car

For steps to play Spotify in your car, check out Spotify in the car.

If you need help, pick your connection type below for troubleshooting tips.

Note: Some cars require Spotify Premium.

If the Spotify app on your car’s media system isn’t working, make sure:

  • Your car’s connected to the internet.
  • Your internet connection is strong. Try playing something else to test it.
  • You have the latest version of the Spotify app. If possible, check your car’s media system for any app updates.
  • Your car’s media system is up-to-date. Check with the manufacturer for steps on how to update the firmware.

If that didn’t work:

  • Restart the app.
  • Restart your car (by turning the ignition off then on again).
  • If possible, delete the Spotify app then reinstall it.

If the problem persists, reach out to your car/stereo manufacturer for further help.

If your Bluetooth connection isn't working, make sure: 

  • The Bluetooth devices are within 1 meter (3 ft.) of each other.
  • There’s no obstacle in the way of the Bluetooth communication. If a device is in a case, you may need to remove it.
  • Both devices have sufficient charge or power.
  • Both devices’ software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the software version.
    Note: To update your car’s media system, you may need to reach out to your car’s manufacturer. 
  • Bluetooth is turned off on other nearby Bluetooth devices you aren’t currently using. 
    Note: Most Bluetooth audio devices can’t connect to multiple source devices at a time. Be sure to disconnect any current connections to use it with another device.
  • The Spotify app on your phone/tablet is closed while establishing the connection.
  • Other apps you’re not using are closed. 

Once you’ve checked the above, try restarting the connection:

  1. Turn off the Bluetooth on your car’s media system.
  2. With the Bluetooth settings on your mobile/tablet switched on, delete the information of the car.
    Tip: The setting to delete is often called ‘forget’.
  3. Turn Bluetooth off and back on for your mobile/tablet.
  4. Turn the Bluetooth on your car’s media system back on.
  5. Allow approximately 20 seconds for your mobile/tablet to detect your car. Once it appears, select it to pair.
  6. Open Spotify and play something. The sound should now come from your speaker.   

Didn't work?

Depending on your car, you may need to select it as the default for the device you’re playing from or configure the connection to allow media sharing. Try looking for those options in the Bluetooth settings for the device you’re playing from (i.e. your mobile or tablet). 

If the problem persists, check out the support site for your devices’ manufacturers.

If your aux or USB cable isn't working, check the manufacturer's guide to ensure you have the correct cable for your device. If you do, try a different one in case it's damaged.

If you’re connecting via USB cable, make sure your car’s media system is updated to the latest firmware version.

You can also try these alternative ways to play Spotify in your car.

Be sure your car’s supported by Android Auto. Then, check out the Android Auto support site.

Be sure your car’s supported by CarPlay. Then, check out the CarPlay support site.

Last updated: 13 June, 2019