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App and web troubleshooting

If you're having trouble with the Spotify for Podcasters mobile app or the web version of Spotify for Podcasters, try these tips.

Mobile app issues

  • Close and restart the app
  • Reinstall the app to check you're on the latest version. You can find a guide to reinstalling below
  • Close any other apps you aren't using
  • Ensure you have a stable and active internet connection
  • Switch off your device’s WiFi connection, wait 30 seconds, then switch it back on
  • Connect to a different network, if possible
  • Restart your router, if possible
  • Restart your device
  • Update your device's operating system

Reinstalling the app

A clean reinstall of the Spotify for Podcasters mobile app often fixes common technical issues.

Spotify for Podcasters website issues

  • Make sure you're on the latest version of your browser by checking your browser settings
  • Open Spotify for Podcasters in a private or incognito window. You can typically do this from your browser's tabs or menu buttons (often represented by 3 dots or bars). Check your browser's help center for exact steps
  • Open Spotify for Podcasters in a different browser
  • Clear your browser's cache and cookies
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