Address and verification for Family plan

The plan manager can check and change their address on their Family page.

Log in to your Family page 

We ask members to verify that they live with the plan manager by providing their full address:

  • When they join
  • If we can't confirm their address 

Note: We don’t track your location. We only check your address to verify.

Address not listed?

If your address doesn't autocomplete, enter it then select Find

If you still can’t find it, select your building, street name, or a close public space or building. Just don't use someone else's address. 

Verification not working?

If we can't confirm any information provided by an invited member, they lose access to Premium Family. 

Last updated: 23 October, 2020

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