My account doesn't look right

If your Spotify account doesn’t look right, seems to have changed, or seems broken, you may be logged into a different account.

Things to look out for:

  • Missing playlists/Liked music
  • Missing Premium features
  • Missing profile picture

To make sure you’re logged in to the right account, log out and follow the steps below:

Reach out to us if you’re still having trouble.


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