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Note: We don’t offer phone support out of full dedication to our other help channels. Online support allows us to send and receive links and screenshots, helping us answer questions and figure out issues more efficiently.  

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You can log in to your account page to:

  • Cancel a subscription. 
  • Change your personal details.
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  • Redeem a gift card.

Or get a little help from our support site:

Tweet us

Our favorite way to interact with our fans and customers all day, every day. Tweet us @SpotifyCares.

Visit the Community 

The Spotify Community is where thousands of Spotify fans help each other out and share ideas. 

Post a question, or see if it’s already been answered. Check out this guide to get started. 

Tip: The most expert and knowledgeable Spotify users on the Community are called Rock Stars. You can also tweet the Rock Stars @AskRockStars

Last updated: 21 February, 2020