Can't play Spotify

Here are some common fixes for any issues with the app:

• Restart the Spotify app
• Log out and back in
• Make sure the app is up-to-date
• Close any other apps you’re not using
• Reinstall the app
• Check @SpotifyStatus for any ongoing issues

Tip: For issues with the sound or volume, see Can’t hear Spotify.

Is it your device?

See if the issue happens on a different device, or with the web player. If it doesn’t, it could be an issue with your device:

• Check your device is supported and up to date
• Your device should have at least 250MB available memory
• If you’re listening on desktop, check your firewall isn’t blocking Spotify

You may need to perform further troubleshooting with the device's manufacturer.