Reinstall Spotify

Reinstalling gives the app a new lease of life, fixing many common issues you may be experiencing.

Note: Any offline playlists will need to be redownloaded after reinstalling.

MAC

  1. Click Spotify in the menu bar then Quit Spotify.
  2. Open Finder then click Go > Library in the menu bar. (You may need to hold the Alt key if Library isn’t visible).
  3. Open Caches and delete the com.spotify.Client folder.
  4. Click the back arrow.
  5. Open Application Support and delete the Spotify folder.
  6. Download and install Spotify.

WINDOWS

  1. Close Spotify.
  2. Go to the Control Panel.
  3. Click Programs and Features.
  4. Select Spotify in the list and click uninstall.
  5. Follow the instructions on the screen.
  6. Download and install Spotify.

WINDOWS 10

  1. Exit Spotify.
  2. Click the Start button, then Settings.
  3. Click Apps, then Spotify.
  4. Click Uninstall
  5. Download and install Spotify from the Microsoft Store.
  1. Tap and hold the Spotify app icon.
  2. Tap Delete App, then Delete.
  3. Go to the App Store and install the Spotify app.

Android 6.0+  

  1. Go to your phone’s Settings.
  2. Select Apps.
  3. Find Spotify in your list of apps, tap it.
  4. For a clean reinstall, tap Storage > Clear Data.
  5. Tap Uninstall.
  6. Go to Google Play and install the Spotify app.

Older Android devices

  1. Go to your phone’s Settings.
  2. Select Applications, then Manage applications.
  3. Find Spotify in your list of apps, tap it.
  4. Tap Clear Data.
  5. For a clean reinstall, go to Storage > Android > Data and delete a folder called com.spotify.music.
  6. Go to Google Play and install the Spotify app.
Last updated: 23 January, 2020