Setting up a managed account on Premium Family

For: Parents and Premium Family plan managers

Learn more about managed accounts for young listeners, or check out our Parental guide for important information.

How to create a managed account

To create a managed account on Premium Family, the parent or legal guardian needs to be the plan manager.

You can also change an existing account to a managed account.

• Creating a new managed account

• Changing an existing account to a managed account

Then, follow the steps to:

• Give parental consent
• Choose a parental controls PIN
• Enter a name and date of birth for the young listener
• Set parental controls
• Log in to the managed account

Note: You can change these settings anytime in Parental controls.

Giving parental consent

When creating a managed account, we ask you to confirm you’re the parent or guardian and provide consent using one of the methods below, which may include verification through Yoti, a trusted digital identity company. For more information about how we process your personal data, see our Privacy Policy.

Visit our Safety and Privacy center for more details about our partnership with Yoti.

• Photo of your ID

• Credit or debit card

Logging in to the managed account

How you log in depends on whether you share a device with the young listener.

• If you’re logging in on another device

• If you’re logging in on the same device

Control managed account settings

Under Parental controls, you can:

• Manage playback of content labeled as explicit, videos and Canvas, and specific artists or songs
• Change your PIN
• Edit each managed account’s name and date of birth
• Create and delete managed accounts

• Manage the playback of content

• Change your PIN

• Edit name and date of birth

• Delete a managed account