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I can't play Spotify on my TV

Please select your connection type. 

If Spotify Connect isn’t working for you, please make sure:

  • All devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
  • You’re rocking the latest version of Spotify.
  • If this is the first time playing to the TV from your device, make sure they're both on the same network. 
  • Your TV is supported. You can check this at spotifygear.com or with the device’s manufacturer.
  • You're not trying to play local files. These are not supported by Connect. 
  • @SpotifyStatus. We post here about any system issues.

If you’re still having trouble after those checks, these steps can help: 

  • Restart the Spotify app. 
  • Close any other apps you’re not using.
  • Restart your devices. 
  • Restart your WiFi. 
  • If possible, try a different WiFi connection on the device you're playing from (i.e. your mobile, tablet, or desktop). 

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider / manufacturer for help. 

If your Bluetooth connection isn't working, please make sure of the following: 

  • The Bluetooth devices are within 1 meter (3 ft.) of each other, and away from Wi-Fi routers, personal computers, microwave ovens, refrigerators, etc (to avoid radio wave interference).
  • There’s no obstacle in the way of the Bluetooth communication. If a device is in a case, you may need to remove it.
  • Both devices have sufficient charge or power.
  • Turn off the Bluetooth function of other nearby Bluetooth devices. 
    Note: Bluetooth audio devices can’t connect to multiple source devices at a time. Be sure to disconnect any current connections to use it with another device.
  • If you’re using headphones set with a noise canceling function, turn the noise canceling function off.
  • Close Spotify while establishing the connection.
  • Close any other apps you’re not using. 

Once you’ve checked the above, try restarting the connection:

  1. Turn off the Bluetooth on your TV.
  2. With the Bluetooth settings on your mobile/tablet/desktop switched on, delete the information of your TV.
    Tip: The setting to delete is often called Forget.
  3. Turn Bluetooth off and back on for your mobile/tablet/desktop.
  4. Turn the Bluetooth on your TV back on.
  5. Allow approximately 20 seconds for your mobile/tablet/desktop to detect your TV. Once it appears, select it to pair. 
  6. Open Spotify and play something. The sound should now come from your TV.  

Didn't work?

Depending on your TV, you may need to select it as the default for the device you’re playing from or configure the connection to allow media sharing. Try looking for those options in the Bluetooth settings for the device you’re playing from (i.e. your phone, tablet, or computer). 

If the problem persists, check out the support site of your product for help.

If you’re having trouble with Spotify and your Chromecast device, check:

  • The device you're playing from is connected to the same WiFi network as your Chromecast.
  • Your Chromecast device is fully up-to-date.
  • You have the latest version of Spotify installed.
  • @SpotifyStatus. We post here about any system issues.
  • You're not trying to play local files. These are not supported by Chromecast. 

If, after these checks, the connection's not working, try: 

  • Restart Spotify.
  • Close any other apps or browser tabs you’re not using. 
  • Restart your Chromecast app.
  • Restart your devices.
  • Restart your WiFi connection.
  • If possible, try a different WiFi connection.

For more Chromecast troubleshooting tips, you can visit Google’s Help Centre.

I want to play from the Spotify desktop app

Although it’s not possible to find a Chromecast device from the Spotify desktop app, you can still use it control the music:

  1. Launch Spotify on Chromecast with your phone, tablet, or the web player following these steps.
    Note: Chromecast is only compatible on the web player with the Chrome browser.
  2. Use the desktop app to control your listening.

Can others use my Chromecast to play Spotify?

If you have Guest Mode enabled on your Chromecast, nearby devices can connect to it without having to join your WiFi network. Handy for parties!

See the Guest Mode FAQs for more information.

If AirPlay isn't working for you, check:

  • All devices are on the same WiFi network.
  • All devices are fully up-to-date.
  • @SpotifyStatus. We post here about any system issues.

If you’re still having trouble after those checks, these steps can help: 

  • Restart the Spotify app. 
  • Close any other apps you’re not using. 
  • Restart your devices. 
  • Restart your WiFi. 
  • If possible, try a different WiFi connection. 

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider / manufacturer for help. 

We’re changing the availability of the custom app integration on some TVs. If you’re unsure whether your device is affected, check with your device’s manufacturer.

There are still plenty of different ways to play Spotify on your TV! We believe that with new wireless streaming opportunities, it’s now easier to connect Spotify to your different devices rather than having an app for each.

Last updated: 08 August, 2018