Refund policy

If you’ve never used your Premium subscription, or have bought but not redeemed an online Spotify gift card, you can get a full refund within 14 days of purchase. Just contact us.


  • Spotify gift cards bought from a store can’t be refunded by Spotify.
  • If you subscribed to Premium through another company, such as your broadband/mobile provider, or with iTunes, you should contact that company for any refund requests.

Last updated: 19 September, 2018