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Account & Payment
Invite or remove members of Family plan
The plan manager can invite or remove members on their Family page.
- Go to your account page.
- Scroll down to Manage your family accounts.
- Select the option to add or remove members.
Invited members get a link to join, where they need to:
- Log in to (or sign up for) their own account
- Confirm their full address
Note: Members can only switch Family plans once a year.
Invite opening on the wrong account?
If you’re using the same device, make sure the plan manager logs out before anyone opens an invite link.
Invited members need to log in to (or sign up for) their own account to join.
Try opening the link in an incognito/private window of your web browser.
If that doesn’t work, ask the plan’s manager to send you a new invite.
Last updated: 19 February, 2021
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