How can we help you?
Account & Payment
To make sure a PayPal payment works:
- Check the country registered on your PayPal account matches the country set in your Spotify account.
- Make sure your PayPal account is verified. Check out PayPal's help site for more info.
Still not working?
- Wait a few days and try again, or try in a private/incognito window (there might’ve been a temporary connection problem).
- Try a different payment method.
Last updated: 03 July, 2020