Can't activate trial offer

If you’re having trouble signing up to a trial, remember that you won’t be eligible if you’ve already taken a free trial or discounted offer in the past (unless stated otherwise).

Tip: Can’t remember if you’ve had a trial before? Check out your receipts page, or our guide to finding accounts

If you’ve never had a trial with us before and you're still having trouble claiming it, check out our payment troubleshooting guide.

Last updated: 25 February, 2019