Change email address

  1. Log in to your account page.
  2. Click EDIT PROFILE.
  3. Under Email, enter your new email address.
  4. Confirm your password.
  5. Click SAVE PROFILE.

And you're done! A confirmation email will be sent to both the old and new email address detailing the changes.

Didn't work?

This means your Spotify account was created through Facebook, so you don't need to change your email to log in. Simply choose LOG IN WITH FACEBOOK or CONTINUE WITH FACEBOOK to access your account.

If you can't log in with Facebook, follow these steps:

  1. Go to our password reset form.
  2. Enter the email address registered to your Facebook account.
  3. Continue to create a password for the account.

Check out reset password if you need help. 

You can now log in with your Facebook email address and new password. 

If it’s possible you’ve already used your email address on another account, try using our password reset form to get access to that account.

If you believe someone else is using your email address, follow these steps to get in touch with us:

  1. Go to this contact form and select Subscription, then Other, then I STILL NEED HELP.
  2. Select Premium as your subscription.
  3. Enter your email address.
  4. Enter your name.
  5. Describe your issue and submit/start chat.

If you don’t have access to an email address on your account, you’re unable to update it unless you’re already logged in to your account page.

You do have some options though:

  • The email provider could help you regain access to the email address.
  • You could start fresh with a new account.
    Note: You won’t be able to cancel any existing Premium subscriptions.
  • Or, get in touch with us with these steps:
    1. Go to this contact form and select Subscription, then Other, then I STILL NEED HELP.
    2. Select Premium as your subscription.
    3. Enter your email address.
    4. Enter your name.
    5. Describe your issue and submit/start chat.

Last updated: 21 July, 2020