You can buy tickets directly from Spotify to attend live events and concerts for artists that you love!


We can only troubleshoot tickets that have been sold directly from Spotify (

). If you purchased your tickets from another seller or platform, you will need to contact them.

If your question or issue doesn’t have anything to do with live events, visit support.spotify.com for more help.

Why haven’t I received my confirmation email?

I have a question about presale codes and merch emails

Can I get a refund for a ticket?

Can I change the name on a ticket?

How can I find events and buy tickets?

How do I collect my tickets?

I have a question about the venue

You can buy tickets directly from Spotify to attend concerts for artists that you love!


). If you purchased your tickets from another seller or platform, you will need to contact them.

If your question or issue doesn’t have anything to do with live events, check out support.spotify.com for more help.