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Car Thing: Return & Refund Policy
If you no longer want your Car Thing, you can return it for a refund within 14 days from the date you purchased it.
If your Car Thing arrives damaged or defective, you can return it to be replaced with a new or refurbished one within 14 days. Check the Warranty for more info.
Note: Shipping fees aren't refundable.
To return your Car Thing, contact us.
For refunds for your Premium plan, check out the Premium refund policy.
Acceptable returns
Car Thing must be repackaged with all the cords, adapters, and documentation included when you got it. It must be in its original condition, including packaging.
If you’re returning because you no longer want Car Thing, we may deduct a restocking fee we’re required to provide to our suppliers if the box has been opened.
Return state | Refund amount |
|---|---|
Box unopened | Full purchase amount minus the shipping fee. |
Box opened | Full purchase amount minus the shipping fee and a restocking fee. |