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We partner with SheerID to verify your eligibility.

If you’re having verification issues, try again using an incognito or private window of your browser. This will ensure your browser isn’t pre-populating any fields with saved information that might cause your verification to fail.

SheerID manages the entire verification process, so the best place for help is on their verification FAQ page, or open a ticket with their support team.


  • It can take a few days to hear back about eligibility.
  • Spotify is unable to assist with Student verification issues, so please reach out to SheerID for support.

Problems with your account, payments, or billing? That’s us! Check out our support site for more info.

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