I can't play Spotify on my TV

For steps on how to play Spotify on your TV, check out Spotify on TV.

To see if your TV supports the Spotify app, go to the app store on your TV and search for Spotify. If your TV isn't listed, you can upgrade it with a soundbar or streamer that supports Spotify Connect.

For more info on the types of devices Spotify is available on, check out Spotify Everywhere

Play directly from the TV app

If the Spotify TV app isn’t working for you:

  • Make sure your TV is connected to the internet.
  • Check your internet connection is strong. Try playing something else to test it.
  • Check your TV app store for any updates to the Spotify app.
  • Check your TV's software is up-to-date. If you don't know, check with the manufacturer for how to check and update the version software.
  • Check your TV is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.

Still not working? 

  • Restart your TV.
  • Restart your WiFi. 
  • Delete the Spotify app, then reinstall it onto your TV.
  • If possible, try a different WiFi connection. 

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.

Play from a phone or tablet

If Spotify Connect isn’t working for you:

  • Make sure your TV is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.
  • If this is the first time playing to the TV from your phone/tablet, make sure they're both connected to the same WiFi network. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
  • Make sure you have the latest version of Spotify in your device.
  • Check all devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
  • Check you're not trying to play local files, as they aren’t supported by Connect.

Still not working?

  • Restart the Spotify app. 
  • Close any other apps you’re not using.
  • Restart your devices. 
  • Restart your WiFi. 
  • If possible, try a different WiFi connection on the device you're playing from (i.e. your mobile, tablet, or computer). 

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.

If AirPlay isn't working for you:

  • Make sure all devices are on the same WiFi network. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
  • Make sure all devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.

Still not working? 

  • Restart the Spotify app. 
  • Close any other apps you’re not using. 
  • Restart your devices. 
  • Restart your WiFi. 
  • If possible, try a different WiFi connection. 

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or Apple AirPlay for help.

If you’re having trouble with Spotify and your Chromecast device:

  • Check the device you're playing from is connected to the same WiFi network as your Chromecast. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
  • Make sure your Chromecast software is up-to-date.
  • Make sure you have the latest version of Spotify in your device.
  • Check you're not trying to play local files, as they aren’t supported by Chromecast. 

Still not working?

  • Restart the Spotify app.
  • Close any other apps you’re not using.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection.

For more Chromecast troubleshooting tips, you can visit Google’s Help Centre.

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.

Want to play from your desktop?

It’s not possible to find a Chromecast device from the Spotify desktop app, but you can still use it to control the music:

  1. Launch Spotify on Chromecast with your phone, tablet, or the web player following these steps.
    Note: Chromecast is only compatible on the web player with the Chrome browser.
  2. Use the desktop app to control your listening.
Last updated: 02 October, 2019